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Terms of Use

These terms apply to your use of Richmond Residents Directory. By using the service, you agree to them. If you do not agree, do not use the service.

1. Nature of the Service

Richmond Residents Directory is a private reference service. It describes and links to public record routes, record indexes, and directory collections relevant to Richmond, Virginia. It is not a government repository and has no affiliation with a government office, court, library, or records custodian.


2. Permitted Use

Use the service only for lawful purposes. You may not use it, or material reached through it, to:

  • Stalk, threaten, intimidate, harass, or harm a person
  • Locate a person protected by a restraining or protective order
  • Commit fraud, identity theft, or another unlawful act
  • Make an FCRA-regulated decision, including one about credit, employment, housing, insurance, or tenant screening
  • Scrape, copy, or republish site content at scale
  • Interfere with the operation or security of the service

3. No Consumer Reports

Richmond Residents Directory is not a consumer reporting agency under the Fair Credit Reporting Act, 15 U.S.C. §1681 et seq. Nothing on the service, including information returned through an outside search tool, is a consumer report. It may not be used to assess eligibility for credit, employment, housing, insurance, or another FCRA-covered purpose.


4. Outside Destinations

Official portals, library collections, and outside services maintain their own terms, availability, data practices, and charges. We do not control or warrant the content, pricing, security, or operation of an external destination.


5. No Warranties

The service is offered as is and as available. We make no warranty that a page, record route, link, coverage statement, or external result is complete, accurate, current, uninterrupted, or suitable for a particular purpose.


6. Liability Limits

To the fullest extent allowed by law, the operators are not liable for direct, indirect, incidental, special, consequential, or other damages arising from use of the service or an outside resource, including reliance on a record result.


7. Indemnity

You agree to defend, indemnify, and hold the operators harmless from claims, demands, losses, and reasonable attorneys’ fees arising from your misuse of the service or violation of these terms.


8. Site Materials

The original writing, design, logo, and layout are protected by copyright. You may link to pages and quote brief excerpts with attribution. Republishing complete pages or systematically copying the material is not permitted.


9. Revised Terms

We may revise these terms by posting a replacement version here. Use after a revision is posted constitutes acceptance of that revision.


10. Access Restrictions

We may suspend, block, or limit access when a user violates these terms or misuses the service. We may act without prior notice where appropriate.


11. Virginia Law

Virginia law governs these terms, without regard to conflict-of-law principles. Public-record access is subject to the Virginia Freedom of Information Act, Va. Code §§2.2-3700 et seq., including §2.2-3704, along with record-specific exemptions, confidentiality rules, and custodian procedures.


12. Severability

If a provision of these terms is found unenforceable, the remaining provisions will remain effective.


13. Questions

Questions about these terms may be sent through the Contact page.